Where Quality Meets Clarity
We strive to build our relationship with our customers through quality work and trustworthy advice.
- No contract
- Competitive rates
- Great customer service
- Free estimates* (*Except for Above Ground Spa Diagnostics)
- Chemical only service
- Weekly/bi-monthly/monthly service
Innovative Pool Concepts was founded on reliability, knowledge, and a service-oriented
mentality. For these reasons, you will always be able to count on us to
deliver excellent customer service matched with the finest workmanship
Because we believe that knowing what to do is as important as how to do
it, after 10 years in the industry you can count on us to deliver trustworthy
advice and quality workmanship.
Innovative Pool Concepts, Inc. services the entire valley.
Reliability is another important factor in our continued success. We have
introduced a revolutionary approach to pool service that is used by no
other company. Our managers perform Quality Control Audits on our weekly
customers to ensure that each customer is receiving the service we know
they deserve. This service is provided at no additional charge just as
a way of saying "Thank You and we appreciate your business."
Customer Communication is a part of maintaining high customer satisfaction
and retention. We leave detailed invoices on all weekly clean and repair
appointments in an effort to keep our customers informed. Some details
we feel are important include: water test results, chemical additions,
filter pressures, as well as overall system performance. With a properly
working system, Innovative Pool Concepts can ensure crystal clear water
all year long.
Even with a pool service, equipment still breaks. That is why our Weekly
Clean Technicians are trained to acknowledge problems and perform minor
services on weekly visits such as pool vac repairs, O-ring Replacements,
etc. If the problem requires a service call we can send our service department
out to fix the problem. That is the advantage of allowing a full service
repair company to maintain your pool on a regular basis.
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