At Lyons Roofing,
We know the Customer Experience Matters!
A favorite saying: Customer Service is the easiest thing to provide- but
for some reason increasingly more difficult to find.
The Customer Experience Matters! We have external customers- that is you. You are our main commitment.
We have internal customers- also known as employees. If we treat them
right- they treat you right. That right there is how we have been successful
in business for 25+ years. Oh, and by the way- we put on an excellent roof.
The Lyons Roofing success formula:
- Hire the best employees in the trade.
- Treat them better than they have ever been treated.
- Train them to provide the best product in the industry.
- Treat external and internal customers with respect.
- Provide thoughtful solutions for our customers- with options- that provide
the right information for the customers to make a good decision for their
home- NO MATTER WHAT ROOFING COMPANY THEY CHOOSE!
- Provide excellent service at a fair price.
- Communicate, communicate, communicate.
- Never shy away from problems. Problems are just our opportunity to shine.
It is not the absence of problems that make a company great- it is how
they handle problems that makes the difference.
- Associate with business partners who share our values- like “My Guy”
We care and it shows! Call Us Today!