Thanks for coming to my rescue
What a great experience all the way around. Paul was the first Tech to come out. He was professional, knowledgeable and very detailed, I had to called Mr Rooter back out the next day for a small adjustment and they sent Andre! Man...I was blown away with his professionalism and service. He fixed the issue within 10min and suck around for a few extra mins., just to make sure everything was working properly. Mark (The manager) sealed the deal! He followed up the next day, just to make sure i was satisfied! ( WOW) OMG...I can't forget about Donnie. He scheduled Paul and Andre to come out. Both times he gave me a 2hr window and both times, they were there less than 2 hours. You guys all ROCK! i cant thank you and praise Mr Rooter's staff enough. You now have a net promoter for life!
Denise - Phoenix
Great responce time, great service!
Late on a Friday afternoon I discovered a leak in out main water connection (this was also when afternoon temperature was a record 113). My choice was to shut the water off to the whole house or have the leak spraying the whole front yard. Mr. Rooter came to our home in less than one hour and had the problem repaired in less than 3 hours. We can't thank them enough and would recommend anyone call them!
David Waller - Mesa
Awesome customer service
Paul from Mr. rooter came out on time as promised explained everything and listened to what I told him about the problem was efficient and professional he did what he said he would and explained to me what he was doing and why. I am so pleased to have a company who cares about their customer will use them again and recommend them highly.five star company and tec.
Debbi Gammon - Phoenix
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